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FREQUENTLY ASKED QUESTIONS

WHICH PAYMENT METHODS DO YOU ACCEPT?

TwentyOne7 accepts the following methods of payment:
 

Square - All Major Credit Cards

SHIPPING

All items are usually shipped within 7 - 14 business days from date of purchase.

All items are shipped UPS, FedEx, Priority Mail or Freight.  A tracking number is emailed to you once the shipping label has been printed.

WE DO NOT SHIP INTERNATIONALLY AS OF NOW.

WHAT IS YOUR RETURN POLICY?

Fabric, Wallpaper & Custom-Made Item Returns
TwentyOne7 only sells 100% first quality designer fabrics, wallpapers and custom made pillows.  Each order is inspected for flaws.  Cuttings for approval are available on all fabrics or wallpapers so you can be sure they meet your needs.

There are no returns on items that are cut-order or custom-made items.
We can authorize returns for manufacturer defects or shipping damage.

If you receive a product that is damaged you can email us at cyan721@gmail.com or call us at 919-309-2566. We have to authorize the return before we can issue a call ticket for the item to be picked up.  We will also send out a replacement of the same product.


Sale Items Returns
Sale items are considered final sale and are not eligible for return.

Our Price May Change

Manufacturers sometimes change their prices without notifying us.

 

Minimum Orders

Minimum order are 2 yards of fabric or a double roll of wallpaper. However some manufacturers

have their own minimums.

 

Our Price May Change

Our Price May Change

Manufacturers sometimes change their prices without notifying us.

 

Your Minimum Orders

Minimum order are 2 yards or a double roll. However some manufacturers have their own minimums.

The minimum order is one yard or roll. However, certain manufacturers and certain products have larger minimums as specified on each product page.

 

PRICES MAY B

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